BLOG: Project Management with Cummings Resources
Tuesday, April 14th, 2020
With over 75-years of experience as a national signage partner, we’ve focused on setting ourselves apart by providing unparalleled service. Project management defines the success of any sign company and in this article, we review the three main components that make our project management so special for our team and clients.
1. Our Communication Style Stands Us Apart
Because there are other sign providers and constant changes in technology, business demands, and even signage products, we have defined our company through our relationships. Communication with our corporate clients is enacted at all phases of a project — not just at kickoff. Not only do we have a Senior Relationship Manager who serves our corporate stakeholders through regular meetings and office visits, but each person on our Project Teams are encouraged to exercise self-leadership by communicating with clients during planning, design, and installations. This mindset enables us to seamlessly manage the large scale of projects for growing regional and national franchises.
“While many companies prefer a single point of contact, we know that this is not possible with any growing franchise model. We have developed custom forms, reports, and communications to make the process user friendly for the individual franchisee, while meeting specific goals for our corporate stakeholder and hundreds of other franchisees.
– Marilyn Brennan, Vice President of National Accounts
2. Supporting a Streamlined Construction Site
Our Project Teams have shared accountability to have signs permitted, manufactured, and installed efficiently as possible while using the best available resources. It is not uncommon for Team Leads and Account Managers to visit project sites in-person to evaluate a facility or check on the progress of installs to ensure client goals are being met. Additionally, for project sites that involve other contractors, members of our Project Teams will work with those them to ensure construction goes according to plan in a timely manner. We understand there are multiple groups external to Cummings Resources present throughout a project. Client satisfaction and the ability to meet deadlines is the result of a healthy and functioning environment on the construction site.
3. Technology for Efficiency & Accountability
As a company that embraces technological innovations for exterior signage and wayfinding, project management tools are used by all members at Cummings to guarantee project goals are continually reached. We use cloud-based software technology that lets our project managers at all of our office locations to have visibility over running projects. This technology provides analytics and tracking reports, allowing us to accurately track deadlines and budgets. With technology playing a significant role in our work as a company, we are able to maximize resources and minimize project threats for stakeholders. We also plan to incorporate and adopt new technologies in the near future to further optimize and automize our processes.
ABOUT CUMMINGS RESOURCES
Cummings Resources is a national signage provider specializing in design, manufacturing, and national roll-outs of new exterior & interior sign products. Cummings is headquartered in Nashville, TN, and serves market segments including retail, hospitality, food service, petroleum, automotive, and more. Even after 70 years, Cummings is among the fastest-growing national signage providers in the United States while maintaining a reputation as an industry leader.
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